Legal and policy information
Terms and Conditions
Structured staging content for review. Production language must match actual operations and receive appropriate legal review.
Readable structure
Operational context
Review before production
Using the service
Customers must provide accurate booking, contact, location, and service information and must have authority to request work at the property or for the item.
Bookings and payment
- A request becomes an appointment only after confirmation.
- Prices apply to the selected variant and disclosed scope.
- Material scope changes may require customer approval of revised timing or price.
- Payment, refund, and dispute handling follow the methods and policies shown during checkout.
Service limitations
Results depend on material, age, existing damage, staining, maintenance history, access, and conditions outside the team's control. Cleaning cannot guarantee restoration to an original or new condition.
Responsible use
- Do not misuse accounts, booking systems, staff information, or website functionality.
- Do not request illegal, hazardous, deceptive, abusive, or out-of-scope work.
- Report service concerns promptly with relevant details and evidence.
Terms questions
Operational explanations of key agreement points.
- No. They are structured staging content and must be reviewed and adapted by qualified legal counsel before production use.
- The confirmed booking details and any service-specific terms should control the operational scope, while applicable law and the final production agreement remain authoritative.
Understand the scheduling rules too
The booking policy explains capacity, access, changes, and customer preparation.
Read booking policy