Booking policy
A booking policy designed around real team capacity
Appointments depend on service scope, location, staff capability, working hours, existing workload, and required preparation.
Capacity checked
Scope confirmed
Changes documented
Before confirmation
- Select the correct service and variant for the room or item condition.
- Provide accurate address, branch, contact, and access information.
- Review duration, staffing requirement, price, discount, and service margins.
- Confirm only after an available time slot is returned.
Rescheduling and cancellation
Requests are subject to the latest staff and store availability. A replacement time is not guaranteed until the new slot is confirmed.
Late changes, inaccessible locations, unsafe conditions, or a materially different scope may require rescheduling or repricing.
Customer responsibilities
- Provide safe and reasonable access to the service area.
- Disclose sensitive materials, hazards, pets, parking constraints, and building rules.
- Secure valuables and items outside the agreed cleaning scope.
- Be available for questions and the completion walkthrough.
Booking policy details
Common policy questions that affect scheduling.
- No. Confirmation requires a valid service, an eligible store, enough capable staff, and a free appointment window.
- Yes. Work may be paused, adjusted, or rescheduled when conditions create an unreasonable safety, access, health, or property risk.
- Yes, but only after the customer is informed. Material differences in size, condition, access, or requested work may affect duration, staffing, or price.
Review the service before choosing a time
Each variant explains its expected duration, staffing, images, and pricing.
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