Legal and policy information

Privacy Policy

Structured staging content for review. Production language must match actual operations and receive appropriate legal review.

Readable structure

Operational context

Review before production

Read related policy
Home cleaning checklist review before a scheduled appointment

Information we process

  • Account and contact details provided by the customer.
  • Booking, address, service, payment-reference, and appointment records.
  • Customer support messages, service notes, and issue-resolution history.
  • Technical and analytics data used to secure and improve the service.

Why we use information

Information is used to provide bookings, coordinate staff and stores, communicate service updates, prevent abuse, maintain records, improve the website, and comply with legal obligations.

Access should be limited to systems and people that need the information for an authorized operational purpose.

Retention and requests

Retention depends on operational, accounting, security, dispute, and legal requirements. Customers may contact support to ask about access, correction, deletion, or other applicable privacy rights.

Privacy questions

Short explanations of common data-handling topics.

Questions about your information?

Contact support with the account email and a clear description of the request.

Contact support
Privacy Policy | FortuneServing | FortuneServing